adustierstar:

notarealbarista:

lukeszodiac:

angrykoo:

sickkickslittlehips:

It’s 9:55pm on a Tuesday night

A group of 10 teenage girls come into the restaurant.

“What time do you guys close?”

I say, “We close at 10:00pm”

She replies, “table for ten please”

A little frustrated (because I’m not a fucking hostess/server) I seat them and inform them that a server will be with them shortly.
I have to go to the back and retrieve a server who just got her tips from the day and is packing up to go home.

“_____, we have a table of ten for you..”

She started to cry because she had been there since we OPENED that morning and hadn’t seen her babies that day.

Obviously she’s angry too, and it shows.
But she’s still attentive to the young ladies.

They don’t get up from the table until almost 11:00 and come to the front to pay.

“Our server was a bitch”
“Our server was mean”
“Our server didn’t like us”

“Your server just wanted to go home an hour ago,” I say.

“It’s her job, she’s getting paid, so what?”

I let them know that she’s worked hard today and wanted to be able to see her kids before her husband tucks them in bed.

They pay, leave no tip for her, and leave the building.

The moral of the story is that it’s not “cute” or “cool” to go to restaurants late at night right before they close.
Workers want to go home.
Workers want to see their families.
Workers want to get sleep so they can do it all over again tomorrow.

It doesn’t matter if you’re rude or polite.

When we say that we close at 10:00pm, we would really like to ACTUALLY close at 10:00pm. And even if you leave RIGHT AT closing, that server still has to clean up after you.
Make sure the table is clean, make sure the floor is clean, make sure the dishes are clean and put away, make sure they have their tips, and get a manager to walk them to their car.

We don’t care about your $3 tip.
We want to go home.

reminder that servers/workers are people too and they have lives and the majority of them have families. dont forget your humanity

I work in fast food and I can confirm this is the most tedious and frustrating thing.

I’ve always hated the, “it’s your job…etc” shitty retort. Yeah, I’m sure no matter how much you make at your cushy 9-5 (call center job) as soon at its 4:59pm you’re ready to go and would be annoyed if someone kept talking or you kept getting calls after you’re supposed to leave/clock out.

This kind of thing is why I don’t understand why restaurants will still seat you within, like half an hour of closing. I don’t mean this in a victim-blaming way, bc I know the workers have no choice but to obey company policy. I just don’t get why policy allows customers to do this to staff. I’ve been turned away from restaurants and shops that were about to close, bc they expected to send staff home on time. Surely that makes more sense (even from a profit standpoint – those girls would have cost the restaurant and server less if they’d just been turned away, and wouldn’t have had a bad experience to remember) than bending over backwards to appear to “always be working.” It’s insane.

Same, I would absolutely have said I’m sorry, we’re about to close. They might have come back another day, they might not have, but either way it would’ve been no worse an outcome for anyone, especially not the poor server.